Privacy Policy
Privacy-first automation
Dataswain protects every workflow with privacy-first automation, secure governance, and clear data rights for your customers and team.
1. Introduction
Effective Date: October 13, 2025
Dataswain (“we,” “our,” or “us”) is a SaaS product operated by Cloudain LLC, a technology company specializing in cloud and AI-driven business solutions.
Business Address: Cloudain LLC, 7426 Cherry Ave, Suite 210-220, Fontana, CA 92336, United States. Email: info@cloudain.com.
This Privacy Policy describes how Dataswain collects, uses, and protects personal information when you use our platform and website (dataswain.com).
2. Information We Collect
We may collect the following types of data:
- Personal Information: Name, email address, company, or contact details submitted during signup, subscription, or contact form usage.
- Usage Data: Pages visited, browser type, IP address, session duration, and interactions with site elements.
- Cookies & Analytics: Cookies and similar tools (Google Analytics, GTM, TruConversion) are used to monitor usage and improve user experience.
- Service Data: Dataswain allows users to upload files, connect APIs (e.g., GA4, Shopify, Sheets), or process CSV data. Uploaded content is processed only for service delivery.
3. How We Use Information
Collected data helps us:
- Operate and maintain the Dataswain platform.
- Provide user support and communicate service updates.
- Analyze performance and improve system reliability.
- Send important account or billing notifications.
- Ensure compliance with legal and security requirements.
- We never sell or rent personal information.
4. Data Sharing
We may share data with trusted third parties that support Dataswain's operations:
- Service Providers: AWS (hosting), Google (analytics), Stripe (billing), Slack (notifications).
- Legal Requirements: When compelled by law, regulation, or government requests.
- All third parties are bound by data protection agreements.
5. Cookies & Tracking
Dataswain uses cookies to remember preferences, analyze usage, and improve performance.
You can disable cookies via browser settings, but certain features may not function properly.
6. Data Retention & Security
Personal data is retained only as long as necessary to provide the service or comply with legal obligations.
Data is encrypted and stored securely using AWS security standards (S3 encryption, IAM least privilege, Cognito authentication).
No digital system is 100% secure, so users should safeguard credentials.
7. Your Rights
Depending on your location, you may request access, correction, or deletion of your data.
You may opt out of marketing communications at any time.
California residents: Exercise your CCPA rights by emailing info@cloudain.com.
8. Children's Privacy
Dataswain is not intended for users under 13. We do not knowingly collect data from children.
9. Policy Updates
We may revise this Privacy Policy periodically. Updates will appear here with a new Effective Date.
Continued use of Dataswain constitutes acceptance of these changes.
10. Contact
Cloudain LLC
7426 Cherry Ave, Suite 210-220
Fontana, CA 92336, United States
Email: info@cloudain.com
Why Dataswain
Dataswain delivers AI-powered analytics, Dataswain automation engine, and Dataswain Source of Truth so every team can operate with trusted data, secure cloud automation, and real-time visibility.